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Support

Questions, problems, ideas. We read every message.

Get in touch

Email us and we'll get back to you, usually within two working days. If it's about a purchase, send it from the email you sign in to Afiyets with so we can find your account. You can also write to us from the app: Settings → Send feedback.

Getting started

How do I bring in my Google Maps list?

Tap +, then Import a Google Maps list, and paste the list's link. To get the link, open the list in Google Maps, tap Share, and copy the link it gives you (it starts with maps.app.goo.gl/). My Maps links work too. Pins without a name are skipped.

How do I save a restaurant from Instagram or TikTok?

On the reel or post, tap Share and choose Afiyets. Every restaurant it mentions lands on your list, ready to rank. It works from Google Maps and most web pages too.

On iPhone, the first time: Afiyets may be hidden in the share sheet. Scroll the row of apps to the end, tap More, and turn Afiyets on. It stays there after that.

How does ranking work?

No stars. You see two places you've been to and tap the one you liked more. Every pick moves them in your ranking, so after a few matchups your list sorts itself. If two places are genuinely even, tap Too close; if you can't say, tap Skip.

Plans and subscriptions

What do Plus and Pro include?

  • Free: up to 25 places, list import, and unlimited ranking, comparing and visit logging.
  • Plus: up to 1,000 places with photos, 15 Discovers a month, Google ratings on every place, and full list import and re-sync.
  • Pro: unlimited places, 30 Discovers a month, and everything in Plus.

Discover allowances refill on your billing date each month and don't roll over.

How does the free trial work?

Plus Annual starts with a 7-day free trial. Cancel any time before it ends and you won't be charged. If you keep it, the annual price is charged when the trial ends. A free trial is offered once per store account.

How do I cancel or manage my subscription?

Subscriptions are billed by Apple or Google, so they're managed there, not in the app:

  • iPhone: Settings → your name → Subscriptions → Afiyets.
  • Android: Google Play → your profile icon → Payments & subscriptions → Subscriptions → Afiyets.

Cancel at least 24 hours before your renewal date to avoid being charged for the next period. You keep your plan until the end of the period you've paid for. Deleting the app does not cancel your subscription.

How do I switch between Plus and Pro?

Open the plans screen from Settings and choose the other plan. Apple or Google handles the change, including any credit for time you've already paid for.

I bought a plan on another phone, or reinstalled the app

Sign in to Afiyets with the same account, open the plans screen, and tap Restore. Your phone needs to be signed in to the same Apple or Google account you paid with.

I paid, but my plan isn't active

Your payment went through; we just haven't confirmed it with our server yet. Please don't buy again. Afiyets keeps checking automatically, and you can tap Check again on the confirmation screen, or Restore on the plans screen. If it still isn't active after a few minutes, email us from the address you sign in with and we'll sort it out.

How do I get a refund?

Purchases are made through Apple or Google, so refunds are requested from them. We can't issue them directly.

Your account and data

How do I delete my account?

In the app, go to Settings → Delete account. This removes your places, rankings and account data. It does not cancel a subscription; cancel that first as described above. More detail on the account deletion page.

What do you do with my data?

We collect only what the app needs, and never sell it. The full details are in our privacy policy.